Monday, January 28, 2019

Your TV Is Now a Computer, but Not in a Good Way

Analysts estimate that smart TVs now make up about 70 percent of all new TV sales.

Earlier this month, Vizio's chief technology officer, Bill Baxter, told The Verge that the reason they can sell TVs so cheaply now is that they make up the money by selling bits of data and access to your TV after you purchase it.

Dozens of companies provide TVs with their software now.

As one Samsung support person suggested, "You will want to contact the CBS All Access developers for assistance."

This response caused a chorus of boos from people on the forums because of the fact that Samsung itself prevents users from deleting the app, thanks to a business relationship with CBS. "Respectfully, that's a ridiculous and completely unacceptable response. As other users experiencing this issue have already noted, if the issue is an application that is forced upon owners of Samsung Smart TVs that cannot be removed/deleted, then this is absolutely Samsung's responsibility to address and resolve," one frustrated owner said.

It's not clear from the public record whether CBS developed the app in-house or outsourced it to a developer.

Neither Samsung nor CBS responded to requests for an interview.

https://www.theatlantic.com/technology/archive/2019/01/smart-tvs-are-dumb/581059/

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