Thursday, July 12, 2012

Capitalism’s Brave New World

Tired of journalism’s glamour and prestige, I decided to take a second job last week. I went to Amazon.com’s Mechanical Turk website—a sort of virtual job fair matching thousands of businesses and online workers—and got a microtasking gig. It didn’t take long. I filled out a few forms, proved I was a live, human being with a functional email address, and Amazon put me to work. My first assignment was for an employer called “CrowdSource” and the task was to type a provided search term into Google, click on the first result, and copy that page’s URL into my work page.
I have no idea what function this job could possibly serve, except to help someone game, or learn to game, the Google search algorithm. But I wasn’t getting paid to think. I was paid to type, click, copy, and paste. I completed eight of these microtasks in less than two minutes. I was paid 16 cents. Or rather, I will be paid 16 cents at some later date—provided that CrowdSource turns out to be a legitimate operation that pays its bills. Which, in the world of microtasking, is not a guarantee.
Welcome to the digital economy.
There is a certain view of economics that regards Amazon’s Mechanical Turk as both a utopian scheme and a vision of the future. Free-marketers and libertarians will be awed by the spectacle of an untrammeled labor market: A cavalcade of employers make available a wide variety of work. The jobs and compensation are exhaustively defined. A multitude of laborers examine this menu and decide which jobs appeal to them and whether the compensation is adequate. No one is forced to take a job he doesn’t like. No one gets tricked into a job he didn’t sign up for. In the world of Amazon’s Mechanical Turk, there is no employment discrimination, none of the inefficiency and unfairness produced by credentialing regimes, and no workplace politics. Work is reduced to its purest components and as a result, opportunities for both employers and employees are increased. If you were sketching a graph of social utility, the Mechanical Turk sends a line asymptotically to the ceiling.

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