For some people, that included their names, contact information, account usernames and passwords, birthdates, parts of their Social Security numbers and answers to their security questions.
Xfinity sent the following email to customers: Xfinity Data Security Incident Notice of Data Security Incident We are notifying you of a recent data security incident involving your personal information.
What Information Was Involved? On December 6, 2023, we concluded that the information included usernames and hashed passwords; for some customers, other information was also included, such as names, contact information, last four digits of social security numbers, dates of birth and/or secret questions and answers.
While we advise customers not to re-use passwords across multiple accounts, if you do use the same information elsewhere, we recommend that you change the information on those other accounts, as well.
You can review the "Additional Information" section below for information on how you can further protect your personal information.
You can obtain information from the Federal Trade Commission and the three major credit bureaus about additional steps you can take to protect yourself against identity theft and fraud, as well as information on placing security freezes and fraud alerts on your credit report.
A security freeze prohibits a credit reporting agency from releasing any information from a consumer's credit report without written authorization.
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